Refund Policy

We at The Charcuterie Co sell perishable and frozen food products, and as such we have a strict no returns policy. We do however try our best to offer a replacement item in cases of genuine below standard/expired food being sent out from our kitchen.

To be eligible for a replacement item, get in touch with us through our contact us page or send us an email at and mention your issue. We will call you back and try our best for a reasonable conclusion.

Please keep in mind that shipping costs are non-refundable you may be charged extra for any additional shipping which may be required.